“We are very satisfied with the effort our builder took in ensuring our home was built to our specifications. We will definitely consider Waterford Home Builders again if we decide to expand our home, or build another home. We have told family and friends about our experience with our builder, and would recommend WHB to family and friends interested in building a custom home.”
— Mr. and Mrs. L. Bortey


“If you’re looking for a custom home builder that offers quality materials and workmanship, there are lots of companies to choose from. In our experience with Waterford Home Builders, what really made a difference was the overall quality experience of working with these fine people. There are two characteristics of quality customer service that truly stand out: prompt communication and follow through. From our first meeting with George and Susan Dimitrew to our final walkthrough of the house with the project manager, there was never a question in our minds that we’d picked the right builder. Throughout the project, whenever we wanted to talk with them, a simple e-mail or phone call was promptly returned. They followed through on every question and provided detailed documentation of project impact and budget status. They listened, they researched and they responded. They offered creative options and excellent solutions to things we sometimes hadn't thought about. They did more than just build our house; they built our home.

Here’s one example of the great customer service we received. We’d been in the house about 2 months when we awoke one Saturday morning and had no water. I e-mailed the folks at Waterford at 6:30am because it seemed a little too early to call. Within 30 minutes, they had picked up the e-mail on their cell-phone and called us back. Within the hour, the plumber was out to the house and fixed the problem. Just for the record – the issue was a faulty part and not anything to do with sub-standard quality workmanship.”
— Mr. and Mrs. H. Smith


“When we selected Waterford Home Builders to build our home, we were confident that we had selected a quality builder. It was very pleasing to hear an independent inspector confirm our decision today.”

The walk-thru with Mark Londner was educational for me in some areas and I learned a bit from his torrent of words. Throughout the inspection, he had nothing but praise for the quality of work and attention to detail that he saw in the home. Mark concluded that the outstanding results were directly attributable to your keen eye and expertise. Mark went on to say that, given the quality he observed in the home, he didn't feel the need to return for a final inspection (unless some bizarre event takes place).The results of today's inspection are a reflection of your professionalism and dedication. “
— Mr. and Mrs. J. Hamilton


“George and Susan Dimitrew and staff were a pleasure to work with. We built our custom home from 6,000 miles away. The comfort we felt in dealing with Waterford Home Builders cannot be over emphasized. They were professional and communicated well with us by phone and email in a timely manner. The project was largely completed on time and to our specifications.”
— Mr. and Mrs. M. Coffman


“We had a great experience with Water Home Builders and loved working with George, Susan and all their subcontractors. We would highly recommend them.”
— Mr. and Mrs. C. Elliot


“We are so pleased with Waterford Home Builders and the extensive renovation work you did for our home. It was effortless for us, which made it all the more enjoyable. Thank you.”
— Mr. and Mrs. D. Courain


“Working with your company on the renovation and addition to our home has been a very good experience and if I have an opportunity, I will be sure to recommend Waterford Home Builders. Your team does outstanding work.”
— Mr. and Mrs. W. Peterson


“While we have friends that often recount their horror stories when discussing their custom home project, we definitely have no stories to tell them when it comes to Waterford Home Builders! We originally had planned on using different builders, but George and Susan Dimitrew won us over with their knowledge, responsiveness, attention to detail, and their outgoing personalities. We honestly felt that they genuinely wanted to build our home! Our home was done on time and because of all the time Waterford spent up front pricing our options, we were within three percent of our contracted price, and the bulk of that amount was due to additional options we added to our home.

The key to the quality of our home and the ability for Waterford to meet our delivery schedule was Waterford’s site foreman. We were in constant contact with him, often multiple times a day. He kept all the subs on schedule, made outstanding suggestions as our home was being built, and insured the quality and craftsmanship of our home was of the highest caliber. Waterford Home Builder’s takes great pride in delivering the home that owners expected, and we got the impression on several occasions that they treat the home building process as if they were building their own home!”
— Mr. and Mrs. S. Stoddard


Big thanks to all of the WHB crew for our lower level remodel. The entire process was painless and we always felt as though our satisfaction was the number one goal. This also extends to your subcontractors, who were also helpful and understanding as we made changes along the way. WHB was dependable, promptly returned phone calls and provided the best advice to us. Thank you Waterford for a job well done and for making our remodel an example of an exceptional partnership!
— Mr. and Mrs. J. Pryes